How to Develop Your Emotional Intelligence

Our emotions influence the way we act, react and respond at work. Emotional Intelligence (also referred to as EI and EQ) is the ability to recognize our behaviors, moods, and impulses, and manage them in an effective way so that we can lead and communicate successfully, empathize with others, manage stress, overcome challenging situations and defuse conflict. A common belief is that you either ‘have’ emotional intelligence or you don’t. This is untrue. Emotional intelligence is a skill. And like any other skill, you can develop it - with instruction, training and practice…which you get in this course. We provide you the opportunity to cultivate self-awareness, develop the skills to read the style of individuals and adjust your communications accordingly. This course is a necessity for anyone who leads or works with other people. We focus on the four core components of emotional intelligence: self regard, regard for others, empathy and self-awareness. What You’ll Learn: -Define and Identify the benefits of Emotional Intelligence -Learn the four core skills required to practice emotional intelligence: self regard, regard for others, empathy and self-awareness -Successfully communicate with others verbally and non-verbally -Decode and manage your emotions -Master tools to regulate and gain control of your own emotions -Articulate your emotions using effective language -Balance your optimism and pessimism -Effectively impact the people you interact with