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Our Core Beliefs


Life is about the ability to influence. The DKA Personal & Professional Development Toolkit is designed to provide you with the resources to develop the skills necessary to either establish, lead, or be part of “a work environment that works.”


The process of being influential begins and ends with being seen as credible to anyone you interact with. Are you the person who, when you approach I say (verbally or non-verbally) “What the hell do you want?!” Or are you the person who gets me to say “What can I do for you today?!”


Your goal should be the latter. THIS is where your ability to influence begins. The DKA Influence Toolkit focuses on preparing you to BE that person! To be the person whose emotional and social intelligence facilitates great working, personal relationships and interactions…and prepares you to influence, lead, collaborate, include and be included.

Doing all of the above gets your boss to take you seriously; gets you promoted; gets your employees to respond to your requests and demands of them; allows you to be included and seen as a team player; allows you to stay calm under pressure, which allows you to become that problem solver for both your internal and external customers.


My two decades lived experience tells me these are consistent ideals for all ENRICH People. (ENRICH = Ethnicity, Nationality, Race, Identity, Culture, Heritage)


So what makes this toolkit standout from others?

  • First, I will expand on some topics you may not traditionally think of as important…but I do! For example, you may have covered listening skills in another course…but you have not heard it like this!

  • Second, most courses will be accompanied by an insight building psychological assessment – which you can use to guide you for continued growth.

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  • For you to effectively influence a process, outcome, person or situation you must know how to lead that person.

  • For you to lead that person you need to know what motivates that person, so you need to effectively listen to them.

  • Effective listening significantly reduces the conflict between parties.

  • Addressing conflict means ALWAYS staying in the ‘Adult’ state of transactional analysis.

  • Conducting yourself from the ‘Adult’ state means always being in control of your emotions and thus controlling any negative perception of you.

  • Being in the ‘Adult’ state also means being assertive in all your communication – which means advocating for yourself while hearing, and respecting everyone’s perspective…

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