What prevents a diverse work environment from being inclusive? Frequently, it’s microaggressions. Microaggressions “are the everyday verbal, nonverbal, and environmental slights, snubs, or insults, whether intentional or unintentional, that communicate hostile, derogatory, or negative messages to target persons solely upon their marginalized group membership.” Microaggressions create work environments which excludes marginalized people from seemingly inclusive environments. Microaggressions say “You don’t belong!” Most times microaggressions are unintentional, but sometimes it’s willful. Some individuals practice racial microaggression deliberately, knowing the victim will be unable to prove the intent behind the aggression. The skilled microaggressor knows they would not or could not be held accountable for work related bias because it was ‘unintentional.’ And as a result, once complaints are made, minorities are challenged by HR Managers to provide concrete evidence of bias. For this reason, the course focuses on the impact – and not the intent – of microaggressions. Microinsults and microinvalidations can be unbelievably infuriating because they lead to “death by a thousand cuts.” They seem benign, but they happen so often that over time it wears you down, and becomes malignant, impacting your mental and physical health. This course informs and transforms your knowledge, thinking, responses and coping strategies for dealing with microaggressions in your workplace.
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