When communication goes off course, it is frequently difficult to identify where things went wrong and to determine how to reframe the conversation in a more productive and positive way. This mini-course is based on a communication model which brings to the fore how to access the critical self-awareness needed to improve or modify your interpersonal communication at work. The course is intentionally introspective and allows you to examine your internal and external interpersonal habits that impact your level of openness in interpersonal relationships. What You’ll Learn -Examine the importance of self-disclosure and feedback in the communication process -Explore how life experiences, beliefs, and perceptions affect communication -Adapt communication choices to enhance effectiveness -Recognize dysfunctional patterns of communication -Deliver and receive feedback
You can also join this program via the mobile app.
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