Communication Skills Assessment

 

Purpose: COMSA will assess whether a person is able to communicate and listen effectively.

 

No. of questions: 38

Question type: Self-report

Estimated completion time: 10 minutes

Shorter versions of assessment: N/A

 

Report Includes:

  • Summary

  • Introduction

  • Graphs

  • Detailed narrative interpretation

  • Strengths and Limitations

  • Advice

 

Factors and Scales:

Overall Score plus 5 scales:

  • Insightfulness: Ability to read others and understand things from their point of view.

  • Verbal Expression: Ability to deliver a clear and concise message.

  • Assertiveness: Willingness to express differing opinions and to stand up for oneself.

  • Listening Skills: Understanding of the rules of “listening etiquette” and the ability to actively attend to others.

  • Emotional Management: Ability and willingness to deal with one’s own, as well as other people’s, emotions.

 

APPLICATION:

  • Pre-employment

  • Professional development

  • Team building

  • Leadership development

  • Sales and customer service training

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