Our emotions influence the way we act, react and respond at work. Emotional Intelligence (also referred to as EI and EQ) is the ability to recognize our behaviors, moods, and impulses, and manage them in an effective way so we can lead and communicate successfully, empathize with others, manage stress, overcome challenging situations and defuse conflict.
A common belief is that you either ‘have’ emotional intelligence or you don’t. This is untrue. Emotional intelligence is a skill. And like any other skill, you can develop it - with instruction, training, and practice…which you get in this workbook. We provide you the opportunity to cultivate self-awareness, develop the skills to read the style of individuals, and adjust your communications accordingly.
This workbook is a necessity for anyone who leads or works with other people. We focus on the four core components of emotional intelligence: self regard, regard for others, empathy and self-awareness.
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